Dispatcher

For more than 29 years, Wickstrom Plumbing Heating & Cooling has been recognized as one of the leading service providers for homeowners and businesses throughout the Boise Metro Area. We are committed to maintaining the highest standards of quality, service, and customer care, from our service technicians to our sales representatives to our administrative staff. Our culture is centered around personal growth and enjoying what we do.

The team is constantly growing here at Wickstrom Plumbing Heating & Cooling, we are looking for a Dispatcher.

Our working Motto is "We do things the right way, not the easy way". Our Customers are at the forefront of everything we do, providing them options and showing them integrity is what we expect daily.

If you are looking for a long-term career filled with growth opportunities at an Idaho-grown company that has been a leader in the valley for over 29 years, then send us your resume and schedule an interview or give us a call at (208) 505-9352.

Qualifications:

• Pass a Drug and Background Test
• Customer Service Experience

Skills and Abilities:

• Accountable
• Goal Oriented
• Teamwork
• Excellent Customer Service
• Attention to Detail
• Flexibility
• Dependability

Daily Tasks

• Answer phone calls from clients
• Schedule jobs to solve client problems
• Outbound calls to clients
• Coordinate jobs with managers and technicians
• Debrief technicians
• Drive to Shop by 7:15am on Wednesday for company meeting
• Daily Meetings with Department
• Use the newest in Technology for communication

What We Do For You:

• Health, Dental and Vision Insurance with Multiple Plans to Choose From
• Paid Training in House and by Industry Leaders (Technical and Sales)
• Management Training
• Paid Vacation (Including Paid Birthday’s off)
• Management is Open for Communication
• Two Awesome Parties a Year with Performance Awards
• Company Uniforms

Compensation

• $15-18 Per Hour
• Performance Bonus
• Depends Upon Experience

Job Type: Full-time

Benefit List:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Employee discount
• Flexible schedule
• Paid time off
• Professional development assistance
• Relocation assistance
• Tuition reimbursement

Schedule:

• Monday to Friday
• On Call Rotations

Fill out an application here or send your resume to Careers@wickstromphc.com